If a programme isn’t playing, try refreshing your browser, then try playing it again. If this doesn’t work try closing and re-opening the browser and playing the programme again.
You can search for another version of a programme by clicking the ‘search for repeats’ link under the programme description.
It’s quick and easy to import your previously created clips and playlists from the old BoB system. An orange banner will pop-up when you’re signed in and you just need to follow the simple instructions. If you select ‘yes’, your clips and playlists will be imported straight away, if you choose ‘no’, you won’t see the prompt again.
Please ensure you’re using the same email address as you were in the old system because your clips and playlists will be attached to that. If you’re not seeing the banner as expected, please ensure you’ve entered and verified the correct email address, exactly as it was in the old system. If you need any help, please send an email to email@example.com.
Yes, you can embed new programmes and clips from BoB into your VLEs.
To embed a programme or clip, simply click the ‘share’ button under the player window, and copy and paste the link marked ‘embed’ into your VLE site.
You can now name your clips and give them a description. Another new feature is the ability to easily re-edit your clips at any time, getting them just the right length for whatever you’re working on.
Multipart clips aren’t currently offered but we’re developing a new multipart clip function, which we’ll let our BoB admins know more about closer to release. Upon importing any old multipart clips, users will find they have now become playlists of single clips.
Yes, there’s a flat fee for each institution to access BoB. To subscribe, institutions must hold an ERA licence and Learning on Screen membership. If you’d like to join Learning on Screen and take out a BoB subscription, you can find more details at bufvc.ac.uk/membership
You can find this out within your university or college, or you can contact the Educational Recording Agency directly and they’ll be able to tell you.
Yes, you can find our terms and conditions here.
BoB is intuitive and easy to use, so you may find you can start straight away. However, if you need a bit help finding your feet take a look at our video tutorials.
In order to use BoB you need to have a modern browser installed.
Earlier versions of these browsers may work but are not supported.
This isn’t a feature we offer.
Yes, contact us at firstname.lastname@example.org to request off-air uploads.
Yes, BoB operates under the terms and conditions of the ERA licence, so you can use it anywhere in the UK.
No, it’s not possible to access content in BoB when you’re overseas, under the terms and conditions of the ERA licence and as detailed in our terms and conditions. The service uses geolocation software to block access from outside the UK.
BoB searches the title, metadata and transcripts as well as the broadcast data of upcoming programmes.
To search for content, click on the ‘search’ button at the top of the page. You can search for individual programmes by entering your keywords and clicking the search icon. You can also use the tick box filters under ‘search options’ to adjust your search to precise specifications.
We’re happy to say we added a new way of searching during the upgrade. You can now use ‘AND’, ‘OR’, and ‘NOT’ search language to find the content you need. For example, if you need to find a film or TV adaption of the novel Frankenstein, you can search for: ‘Frankenstein’ AND ‘adaption’. Give it a go for yourself…
Currently, we’re capturing 62 channels from a mix of Freeview and Freesat television, with ten channels available in foreign languages. Here’s our full channel list. All channels are potentially subject to change.
My BoB is your personal workspace. Everything you record is automatically sent there and this where you can find your clips and playlists.
To record a programme you must be signed in. Either select a programme from the guide and click ‘request programme’, or, use the search bar to look for programmes using keywords. Filter the results with the custom date range and again, click ‘request programme’ to record. Once recorded, you’ll find the programme in My BoB.
We’ve doubled your daily recording limit from five to ten, and we’re very happy to say that making clips will no longer eat into your recording limit. You can now make unlimited numbers of clips a day.
Once a programme’s been recorded, just go to My BoB and you’ll be able to watch it.
If you’re authenticating using a university username and need to change your password, you’ll need to contact your BoB admin. To update your personal details, just go to the account details section at the top of the screen.
It’s just so we know which institution you’re from and so we can keep you updated with important service information. If you had an account on the previous system then your clips and playlists will be attached to that, so make sure you re-register with the same email address.
We’re happy to say that with the August 2016 upgrade, BoB now works across a much larger set of devices. These include devices running iOS 7.1+, Android 4.4+, Windows Phone 8.1+, and Windows Mobile 11+.
Yes, you can paste BoB programme links directly into your presentation. We’ve made a short video guide on the best way to do this here.
To access a physical copy of a programme, check with your library as copies can be recorded locally under their standard ERA licence. If they can’t help, you can order copies of formerly broadcast programmes via our television and radio listings database TRILT.
If a programme doesn’t play please check the following:
If the programme still isn’t playing, please send an email to email@example.com, including the programme’s URL link.
Yes, but only with registered BoB users. Simply send them the programme page URL.
The programme guide contains tiles for all the programmes available to watch or record. The nine most popular channels are listed first, with all content automatically recorded after broadcast. Other channels will need to be requested by the user within 30 days of broadcast. If you need to plan ahead, recordings can be made seven days in advance too.
To navigate forward and backward in time, use the left and right arrow; scrolling vertically will reveal more channels. The colour of the action text represents the status of that programme:
To access a programme tile, click directly on the text and follow the on-screen instructions.
Get in touch with us at firstname.lastname@example.org.